Welcome to Urban Weavez, a platform operated by ERP IT Solutions. We value the confidence you place in us and are fully committed to safeguarding your personal information throughout your shopping journey. Every interaction you have with our website is handled with attention, care, and respect for your privacy. Whether you are browsing, exploring products, or making a purchase, we work responsibly to maintain a secure experience.
Throughout this Privacy Policy, the terms “we,” “us,” and “our” refer to ERP IT Solutions, while “you,” “your,” and “user” refer to anyone visiting or purchasing from Urban Weavez. This document outlines how we collect, use, and protect your information. By continuing to use our services, you acknowledge and accept the practices mentioned here. If any part of this policy is not agreeable, we advise refraining from using our platform.
We gather specific information to deliver a smooth, personalized, and secure shopping experience. The details we collect help us understand your interests, enhance our services, and manage essential store functions effectively.
Personal Details
To complete your purchases and offer proper assistance, we require certain personal details. This information includes your name, contact details such as email and phone number, and your billing and shipping addresses. We also rely on payment-related information to verify and process transactions in a safe and streamlined manner.
Browsing & Interaction Data
We observe how you move through our website to learn what resonates with your shopping habits. This may include your past product choices, viewed collections, and engagement with various pages. Items added to carts or wishlists also help us tailor future suggestions and create a more personalized browsing experience.
Device & Technical Information
For security purposes and to deliver an optimized experience, we collect technical data related to your visit. This can include your device type, browser details, IP address, operating system, and optional location information. Such data enables us to improve site performance, detect issues, and maintain platform security.
Cookies & Tools
We use cookies and similar tools to enrich your browsing experience and deliver relevant content. These technologies help us remember your preferences, recommend suitable products, and analyze how our site is functioning. They also assist in improving navigation and understanding how you interact with different features.
We use the information collected to enhance your shopping experience and keep our services secure. Our goal is to provide convenience while ensuring your data remains protected.
Processing Orders & Support
Your information allows us to place and complete orders accurately, manage payments, and respond to your inquiries. It ensures that purchases reach you correctly and that any concerns are handled promptly.
Customized Experience
Your activity on our website influences the suggestions and content you see. We use your browsing patterns and previous interests to highlight products, collections, or offers that match your shopping style.
Updates & Offers
With your permission, we may send promotional messages containing new arrivals, exclusive deals, or relevant updates. These communications are designed to keep you informed about items you may find appealing.
Safety & Prevention
We use technical data and activity patterns to identify suspicious behavior and protect your account from misuse. This helps maintain the integrity of our platform and protects both you and our business from fraudulent activity.
Legal Compliance
We may use or store certain information as required to comply with applicable laws, regulations, or requests from legal authorities. This ensures that our operations follow recognized standards and obligations.
Your privacy is important, and we do not engage in selling personal data. Information is shared only when essential for operational, legal, or protective purposes.
We may share necessary details with reliable service providers such as shipping partners, payment processors, or marketing agencies who support our business functions. Information may also be shared with legal authorities when required for compliance or to prevent unlawful activities. In certain cases, business partners who assist in fulfilling orders may receive limited information under strict confidentiality obligations.
We use cookies, web beacons, and similar tracking tools to personalize your experience and improve how our website performs. These technologies help us remember your preferences, study browsing patterns, and deliver offers that align with your interests.
You may adjust cookie settings in your browser at any time. However, restricting certain cookies may affect how smoothly some features of the website operate.
We prioritize the protection of your data and maintain security measures to safeguard it. This includes encrypted communication during transactions, secure servers, and access restrictions for team members who handle sensitive information.
While we take strong precautions, it is important to acknowledge that no digital system is completely immune to risks. We actively monitor and update our security practices to reduce potential threats.
We retain your personal information for 8 to 12 months following your last interaction with our website. Some data may be stored longer when necessary to fulfill legal responsibilities, meet regulatory requirements, or resolve disputes.
You have the right to control how your personal information is used. You may access or update your details to keep them accurate, request deletion of your data as permitted by law, or choose not to receive promotional messages. Additionally, you may manage cookie settings directly through your browser to limit or adjust how data is collected.
Our services are intended for individuals who are 18 or older. We do not knowingly collect personal data from individuals under this age. If any such information is discovered, we take steps to delete it and protect the privacy of minors.
This Privacy Policy may be updated periodically to reflect adjustments in our processes, technology, or legal obligations. Any revised version will be posted here, and continued use of our website indicates that you agree to the updated terms.
By accessing or using Urban Weavez, you acknowledge that you agree to the collection, use, and sharing of your information in accordance with this Privacy Policy.
If you have any concerns, questions, or requests regarding this Privacy Policy or your personal data, please contact us at: erpitsolutionsprivatelimited@gmail.com